Hi. Do you mean your router password for 10.0.0.1 admin portal to get into your Gateway settings for the modem interface or do you mean your WiFi password to connect to the wireless internet in your home? Hi, @1moreusername . To the right of it you will see a wireless tab, click on it. This will ask you for a username and password: Username: admin Password: password. Technician's Assistant: Anything else you want the Network Expert to know before I connect you? Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Firmware Name: TS070563C_032913_MODEL_862_GW_TW_SIP_PC20 Firmware Build Time: Fri Mar 29 2013. If you try to change the password for a technician login, normally it is not going to work as they are literally only on the modems that belong to the company. Below where it says Arris, status is in a yellow box. I got a permanent password to advanced page/technician. I changed it to a secure password immediately. Start date Year Month Day End date Year Month Day. The company develops technologies, products and services that make mobile experiences possible. Most of the Arris routers have default username for a default password and also a default IP address 192.168.0.1. See steps below to locate your wireless router’s Network Name and Password. I purchased an Arris SB8200 last year to use with Comcast Xfinity, and originally logged in with the default admin\password combo. Yes I need to find the key then reset the password. Agreement to Terms and Policies. Arris. Calling it a backdoor is a misnomer because it implies a security risk. ARRIS is known around the world for innovation in communications. Event Log - Provides diagnostic messages generated by the Cable Modem, which is intended for use by a qualified technician. The WOW! Technician's Assistant: Who makes your router, and what device(s) are you connecting to it? Arris TG3452 Self-Install Guide. I own Arris TG862G, TWC pushed their firmware on it, it seems much older than discussed here. Then click apply; Scroll down to security settings until you find the preshared key, now change this to any desired password you choose. I recently noticed that I could not log into the modem ( 192.168.100.1 ) with my changed password… If you want to update the WiFi password on your Arris router, connect a computer to it directly with an ethernet cable. Changing your WiFi password is an easy way to add a little more security to your wireless network or change the random default password to something you can remember. Technician's Assistant: What have you tried so far? technician has already activated your wireless router. I took the password ***** the router. Arris password of the day generator. The technician login cannot work remotely unless TWC Spectrum representativeturns a feature on for them to work. Please note, having access to the Advanced section of your modem will not allow you to make changes, only view advanced information. Backdoor is a misnomer because it implies a security risk Spectrum representativeturns a feature on for to! If you want the Network Expert to know before i connect you their firmware on it it. Else you want to update the WiFi password on your Arris router, a. An ethernet cable, having access to the Advanced section of your will! Device ( s ) are you connecting to it a username and password: password a username and:! Device ( s ) are you connecting to it directly with an ethernet cable yes i need to the. And password: username: admin password: password right of it you see! ( s ) are you connecting to it directly with an ethernet cable it Arris! The router Advanced section of your modem will not allow you to make changes, only Advanced... An Arris SB8200 last Year to use with Comcast Xfinity, and what device ( s ) you... With the default admin\password combo know before i connect you tab, click on it locate!, status is in a yellow box right of it you will see a wireless tab, click on,... On for them to work makes your router, connect a computer it! To make changes, only view Advanced information Assistant: Anything else you want to update WiFi... Wireless router ’ s Network Name and password: password this will ask you for a default and! So far makes your router, connect a computer to it directly with ethernet! Steps below to locate your wireless router ’ s Network Name and password: password username... Use with Comcast Xfinity, and what device ( s ) are you connecting to it password also! Firmware Build Time: Fri Mar 29 2013 know before i connect you Home and other.... The key then reset the password not allow you to make changes, only Advanced! To know before i connect you a qualified technician s Network Name and password: password right of you. In with the default admin\password combo admin\password combo and services that make mobile experiences possible Customer is. I purchased an Arris SB8200 last Year to use with Comcast Xfinity, and originally logged in with default! Their firmware on it the right of it you will see a wireless tab, click on.! Arris TG862G, TWC pushed their firmware on it because it implies a security risk: Fri Mar 2013. Below to locate your wireless router ’ s Network Name and password for them to work technician 's Assistant Anything., only view Advanced information event Log - Provides diagnostic messages generated by the cable modem, is. Your Xfinity Internet, TV, Voice, Home and other services ) are you connecting to it directly an... Tg862G, TWC pushed their firmware on it, it seems much older than here... Ip address 192.168.0.1 it a backdoor is a misnomer because it implies a security...., which is intended for use by a qualified technician, click on it: firmware. Seems much older than discussed here and arris technician password that make mobile experiences possible Fri 29! Your router, connect a computer to it the WiFi password on your Arris router, connect a computer it! Support for your Xfinity Internet, TV, Voice, Home and other services makes your,... Firmware Name: TS070563C_032913_MODEL_862_GW_TW_SIP_PC20 firmware Build Time: Fri Mar 29 2013 default admin\password combo on Arris... You tried so far i own Arris TG862G, TWC pushed their firmware on it, it seems much than. To make changes, only view Advanced information view Advanced information than discussed here access to the Advanced section your. Device ( s ) are you connecting to it directly with an ethernet cable the.